Terms & Conditions
GENERAL TERMS & CONDITIONS
These terms apply to all users of the domains boynoo.com and their sub-domains (henceforth: the site). The terms and conditions will be valid for all your future transactions with BOYNOO (henceforth: BOYNOO; may be referred to as ’us’) and visits to the site. BOYNOO reserves the right to revise these terms and conditions. The date of the latest update is found in ‘Acceptance Of Privacy And Modifications’ within these terms and conditions. Users are responsible for keeping themselves updated with such changes.
BOYNOO does not guarantee that all items included in the BOYNOO CANDLE CO . web shop are in stock at the time of your order. In the event that an item is unavailable, BOYNOO will contact you shortly by phone or by email. BOYNOO cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. BOYNOO may, at any time, amend the content of the site. Although BOYNOO strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, BOYNOO will give you the option of placing a new order with the correct price or cancelling your order. BOYNOO, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organisations. In situations where BOYNOO acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. BOYNOO cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. BOYNOO cannot guarantee problem-free, uninterrupted, and secure access to the site.
COPYRIGHT PERMISSION NOTICE
Copyright in the documents provided in this site (including, without limitation, the trade marks of BOYNOO, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to BOYNOO and its affiliates. Among the BOYNOO trademarks are BOYNOO and BOYNOO CANDLE CO. You are authorised to use this material only for personal, non- commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from BOYNOO. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please enter our press room.
WHAT INFORMATION DOES BOYNOO COLLECT?
BOYNOO collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ (as described below) and track ip addresses so we can improve our services and enhance your BOYNOO experience. In addition, BOYNOO collects some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers who submit a customer information card from our affiliated companies and, on occasion, from unrelated third parties. BOYNOO does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.
BOYNOO does not wish to collect personal information from anyone under the age of thirteen (13). If you are under the age of thirteen (13), please ask your parent or guardian to register.
HOW DOES BOYNOO USE THE INFORMATION YOU PROVIDE?
If you give us your personal information, then with your consent, BOYNOO will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our web site or by submitting your email address in any of our stores. In addition, we may use information about your product interests and purchases from us and our affiliates, including without limitation BOYNOO, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalise your shopping experience with us, and to communicate with you in accordance with this policy.
DOES BOYNOO SHARE YOUR INFORMATION WITH OTHERS?
BOYNOO uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. No payment or credit card information passes through our servers. Please visit our payment services partners for further details, STRIPE.
ACCURACY & RETENTION
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from BOYNOO’s marketing list at any time by contacting our customer service at INFO@BOYNOO.COM or mailing address listed in the Contact section of the site.
Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.
ACCEPTANCE OF PRIVACY & MODIFICATIONS
LEGAL PURCHASING AGE
If you are under the age of eighteen (18), we require that you inform and get your parents or guardians consent before purchasing anything on BOYNOO.COM or any other website related to BOYNOO.
The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.
We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.
VIOLATION OF RULES
BOYNOO reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.
In case of Force Majeure, BOYNOO’s obligations will be suspended. The contract between you and BOYNOO can, in such cases, be partially or fully terminated by yourself or by BOYNOO. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, BOYNOO will attempt to resolve all issues in a timely manner.